Privacy Statement

Privacy Statement

 

Effective Date: August 22, 2026

Last Updated: August 22,2026

 

1. Purpose of This Statement

Ironclad Insurance & Surety Consultancy Services ("Ironclad," "we," "us," or "our") operates **ironcladinsurance.ph**. This Privacy Statement explains how we collect, use, disclose, retain, and protect personal information when you visit our website or contact us about Customs Bonds, corporate risk management, PEZA and multinational services, marine insurance, or related consultancy services.

 

2. Information We May Collect

We may collect personal information and business information that you choose to provide through the website, by email, by telephone, through a booking or consultation request, or in the course of a client inquiry. This may include your name, work email address, telephone number, company name, job title, inquiry details, and information relevant to a quotation, consultation, booking, service engagement, compliance inquiry, or claim-related request.

We may also collect limited technical and usage information generated by website use, such as browser type, device information, log information, cookie or similar-technology information, pages visited, and general interaction data.

 

3. How We Use Personal Information

We may use personal information to respond to inquiries, arrange consultations, assess risk-management, insurance, marine, or surety requirements, prepare or administer quotations and service engagements, communicate with clients and prospective clients, manage records, support claims-related communications, protect our website and operations, and meet applicable legal, regulatory, contractual, audit, reporting, and security requirements.

We may process personal information where you have provided it to us, where it is necessary for a requested service or engagement, where it is necessary to protect legitimate business or operational interests, or as otherwise permitted or required by applicable law.

 

4. How We May Share Information

Ironclad does not name individual providers in this Privacy Statement. Where necessary and appropriate to support a client request, service engagement, placement, administration, compliance obligation, or claim, we may share relevant information with accredited insurance and surety providers we work with. We may also share relevant information with professional advisers, technology and administrative service providers, legal advisers, regulators, government authorities, or other counterparties when required or appropriate for the relevant purpose.

We expect recipients to handle personal information consistently with applicable confidentiality, security, and privacy requirements.

 

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support functionality, understand website use, improve performance, and help protect the website. You may be able to manage cookies through your browser settings. Some website functions may not operate as intended if cookies are disabled.

If the website uses non-essential cookies, analytics, advertising, or tracking technologies, Ironclad should provide any required notice, consent, or preference controls before this Statement is published.

 

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Statement, including service delivery, recordkeeping, legal, regulatory, contractual, dispute-resolution, audit, and security requirements. The appropriate retention period may vary depending on the type of information and the nature of the engagement.

 

7. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, use, disclosure, alteration, or loss. However, no website, transmission, or storage system can be guaranteed to be completely secure.

 

8. Your Privacy Requests

Subject to applicable law and reasonable verification of identity, you may request access to personal information we hold about you, request correction of inaccurate or incomplete information, raise a question about our processing practices, or submit another privacy-related request. We may ask for information needed to verify the request and respond in accordance with applicable requirements.

 

9. Children's Information

Our website and services are intended for corporate and institutional users. We do not knowingly seek to collect personal information from children through the website. If you believe that a child has provided personal information to us, please contact us using the details below.

 

10. Privacy Contact

For privacy-related questions or requests, contact: Marie Mendillo Data Privacy Officer Ironclad Insurance & Surety Consultancy Services Website: ironcladinsurance.ph

Email: MGM to confirm dedicated privacy/DPO email

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11. Changes to This Statement

We may update this Privacy Statement when our practices, website, or applicable requirements change. The Effective Date and Last Updated date above will identify the current version.